Privacy Policy

Information Collection and Use

We may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Name
• Phone number
• Email address
• Mailing address
• Other details relevant to providing our services (collectively, “Personal Information”)

We collect this information when you:

• Visit our Site
• Fill out a form
• Communicate with us via email, phone, or SMS
• Use our services

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include your computer’s IP address, browser type and version, the pages of our Site that you visit, the date and time of your visit, the time spent on those pages, and other analytics. We may use third-party services such as Google Analytics to collect, monitor, and analyze this data.

Communications

We may use your Personal Information to contact you regarding newsletters, marketing and promotional materials, service updates, and transactional messages related to appointments, billing, or customer support. You may opt out of these communications at any time.

SMS Consent and Communications

If you have consented to receive SMS messages from Reflective Roofing LLC, you may receive messages related to appointment reminders, follow-up messages, billing inquiries, and roofing services.

• Message Frequency: Message frequency may vary, but you may receive up to 2 SMS messages per week regarding your service.
• Fees: Standard message and data rates may apply based on your carrier’s pricing plan.
• Opt-In Methods: You may opt in verbally during a conversation, by filling out a paper form, or by submitting an online form.
• Opt-Out Methods: You can opt out at any time by replying “STOP” to any SMS message received, or by contacting us directly to request removal.
• Help: If you experience any issues, reply with “HELP” or visit our contact page.

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP.”
• Message frequency may vary.
• No mobile information will be shared with third parties or affiliates for marketing purposes.

Cookies

We use “cookies” to collect information. Cookies are small data files stored on your device. You can configure your browser to refuse cookies or alert you when they are being sent. However, some parts of the Site may not function properly if cookies are disabled.

Data Security

We take commercially reasonable measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

You have the right to:

• Access, correct, or delete your Personal Information
• Opt out of marketing communications
• Request details on how we use your data
• Withdraw consent for data processing

To exercise these rights, please contact us.

Changes to This Privacy Policy

This Privacy Policy is effective as of February 5, 2025, and will remain in effect except for any future updates, which will take effect immediately upon posting. We reserve the right to update this policy at any time. We will notify users of material changes by email or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Phone: (813) 895-7663
• Email: reflectiveroofingfla@gmail.com
• 10213 Wilsky Blvd Suite 210, Tampa, FL 33625